Terms & Conditions
EverStay | EverNest
Welcome to EverStay! We're delighted to welcome you to EverNest, our handcrafted forest retreat near Mount Rainier in Ashford, Washington.
By making a reservation at EverNest, guests agree to the following terms and conditions.
1. Reservations & Payments
All reservations are subject to availability and confirmation.
The total reservation cost, including applicable taxes, cleaning fees, and other disclosed charges, will be presented before booking confirmation.
Payment schedules and accepted payment methods are determined by the booking platform or direct-booking checkout.
2. Check-In & Check-Out
Guests must follow the check-in and check-out times stated in their reservation confirmation.
Early check-in or late check-out may be accommodated upon request, subject to availability and prior approval from the EverNest Team.
3. Maximum Occupancy
EverNest accommodates a maximum of 5 registered guests, including children.
Only guests included in the reservation are permitted to stay overnight. Additional visitors require prior approval from the EverNest Team.
4. Property Care & Guest Responsibilities
We ask all guests to treat EverNest and its surroundings with care and respect.
Keep the cabin, furnishings, and outdoor areas in reasonable condition.
Report accidental damage or maintenance concerns promptly.
Do not move or remove furniture, decorations, or property equipment without permission.
Follow posted safety instructions and property guidelines.
Respect neighboring properties and the peaceful forest environment.
Guests may be responsible for damage beyond normal wear and tear, subject to applicable law and booking-platform policies.
5. Smoking & Prohibited Activities
Smoking and vaping are not permitted inside the cabin.
Parties, unauthorized events, illegal activities, and disruptive behavior are prohibited.
Guests must comply with applicable local regulations, including fire restrictions and noise requirements.
6. Hot Tub & Outdoor Amenities
Guests use the hot tub, fire pit, swing, and other outdoor amenities at their own risk and must follow all posted safety instructions.
Children must be appropriately supervised by a responsible adult.
Outdoor fires are permitted only when allowed by current local fire regulations and property rules.
Amenities may occasionally be unavailable due to maintenance, weather, safety concerns, or circumstances beyond our reasonable control.
7. Cancellations & Refunds
For reservations made directly through EverStay, the following cancellation policy applies:
30 days or more before check-in: 100% refund.
14–29 days before check-in: 50% refund.
Less than 14 days before check-in: Nonrefundable.
No-shows or early departures: No refund for unused nights.
Refund calculations and any exceptions are subject to the full Cancellation Policy and applicable law.
Reservations made through Airbnb, Vrbo, or Booking.com follow the cancellation terms presented on the respective booking platform at the time of reservation.
8. Reservation Changes
Requests to modify reservation dates are subject to availability, applicable rate differences, and approval from the EverNest Team.
A date-change request does not automatically extend or reset the original cancellation deadline.
9. Safety & Emergencies
Guests are responsible for reviewing the property's safety information, including emergency exits and evacuation instructions.
In an emergency, call 911 immediately.
EverNest is located in a natural forest environment. Guests should exercise appropriate caution regarding weather, wildlife, uneven terrain, outdoor surfaces, and other natural conditions.
10. Property Access & Maintenance
The EverNest Team may arrange access to the property when reasonably necessary for urgent repairs, emergencies, or essential maintenance, consistent with applicable law.
We will make reasonable efforts to notify guests in advance whenever practical.
11. Unexpected Circumstances
Severe weather, power outages, wildfire conditions, road closures, and other unforeseen events may affect travel or the availability of certain amenities.
Guests should contact the EverNest Team as soon as possible if their stay is affected.
Any cancellation, refund, or accommodation request will be evaluated according to the applicable booking terms and law.
12. Personal Belongings
Guests are responsible for securing their personal belongings and vehicles.
EverStay is not responsible for loss, theft, or damage except to the extent required by applicable law.
13. Booking Platforms
Reservations made through third-party booking platforms may be subject to additional platform-specific terms, payment policies, and dispute procedures.
14. Changes to These Terms
EverStay may update these Terms & Conditions from time to time. The terms applicable to a confirmed reservation will generally be those presented at the time of booking, unless otherwise required by law or agreed by the parties.
15. Contact Us
For reservation questions or assistance, please contact:
EverNest
Email: hello@everstaypnw.com
Website: www.everstaypnw.com
Thank you for choosing EverNest. We look forward to helping you create lasting memories.