Privacy Policy

EverStay LLC | EverNest

Effective Date: October 1, 2026

At EverStay, we value your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how EverStay LLC ("EverStay," "we," "our," or "us") collects, uses, shares, and protects information when you visit our website, contact us, or book a stay at EverNest.

1. Information We Collect

We may collect the following information when you interact with our website or services:

Personal Information

  • Name and contact information, including email address and phone number.

  • Reservation details, including stay dates, number of guests, and booking preferences.

  • Information you voluntarily provide through inquiries, messages, or guest communications.

  • Payment and transaction information processed through our booking and payment providers.

Website & Usage Information

  • IP address, browser type, device information, and general location information.

  • Website pages visited, referral sources, and interactions with our website.

  • Cookies and similar technologies used for website functionality, analytics, and marketing, where applicable.

We generally do not receive or store complete payment card details when payments are handled by third-party payment processors.

2. How We Use Your Information

We use information to:

  • Process and manage reservations.

  • Communicate booking confirmations, check-in instructions, and important stay information.

  • Respond to inquiries and provide guest support.

  • Maintain and improve our website and guest experience.

  • Process payments, refunds, and applicable charges.

  • Protect our property, guests, and business against fraud or misuse.

  • Comply with applicable legal, tax, and regulatory requirements.

  • Send promotional communications where permitted by law and your communication preferences.

3. Reservations & Third-Party Services

EverStay uses third-party service providers to operate its website and reservation services. These may include:

  • Squarespace: Website hosting and related website functionality.

  • Hostfully: Property management and direct-booking services.

  • Airbnb, Vrbo, and Booking.com: Third-party reservation platforms.

  • Payment processors: Secure processing of reservation payments and refunds.

  • Analytics and advertising providers: Website performance measurement and marketing, where enabled.

These providers may process personal information according to their own privacy policies and applicable agreements.

We encourage guests to review the privacy policies of any third-party booking platform they use.

4. Cookies & Website Analytics

Our website may use cookies and similar technologies to support essential functionality, understand website traffic, and improve the visitor experience.

Depending on the services enabled, cookies may also be used to measure advertising performance or personalize marketing.

You may be able to manage cookies through your browser settings or any cookie-preference controls provided on our website.

Disabling certain cookies may affect website functionality.

5. Marketing Communications

If you subscribe to updates or otherwise agree to receive promotional messages, we may contact you about EverStay properties, special offers, and upcoming experiences.

You may unsubscribe from promotional emails at any time using the unsubscribe link provided in those messages or by contacting us directly.

We do not sell personal information for money. Certain advertising or analytics activities may be considered "sharing" or "sale" under applicable privacy laws, depending on how they are configured.

6. How We Share Information

We may share information when reasonably necessary with:

  • Reservation management and booking service providers.

  • Payment processors and financial service providers.

  • Website hosting, analytics, and technology providers.

  • Cleaning, maintenance, or guest-support personnel when necessary to provide services.

  • Government authorities or other parties when required by applicable law.

  • Professional advisers or parties involved in a legitimate business transaction, subject to appropriate safeguards.

We do not disclose guest information to unrelated parties for their independent marketing purposes without an appropriate legal basis.

7. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to manage reservations, provide guest services, maintain business records, resolve disputes, and comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the purposes for which it was collected.

9. Your Privacy Choices & Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.

You may also have rights concerning targeted advertising, certain uses of personal information, or withdrawal of consent.

To submit a privacy-related request, please contact us using the information below. We may need to verify your identity before fulfilling a request.

10. Children's Privacy

Our website and reservation services are intended for adults making travel arrangements.

We do not knowingly collect personal information directly from children under 13 through our website. If we learn that we have collected such information improperly, we will take appropriate steps to delete it.

Reservation information about accompanying children may be provided by an adult guest when necessary to manage a stay.

11. External Websites

Our website may contain links to third-party websites, booking platforms, or social media services.

EverStay is not responsible for the privacy practices or content of websites operated by third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.

Any updates will be posted on this page with a revised effective date.

13. Contact Us

For questions about this Privacy Policy or requests concerning your personal information, please contact:

EverNest
Email: hello@everstaypnw.com
Website: www.everstaypnw.com

We appreciate your trust and look forward to welcoming you to EverNest.